{"xsrfToken":"2dad8f2ae4d5638ecf4cf3a4350f6debb7e7602b_lout","branding":{"id":"3","key":"nsc","name":"NLSS Support Center","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4a28232e-7b3d-46c1-be2c-a65b4866f294/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZjBiYWUyOS04OTA1LTQyODktYTBhZi02YzhjZjliMTM1ZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRhMjgyMzJlLTdiM2QtNDZjMS1iZTJjLWE2NWI0ODY2ZjI5NCI6WyJyZWFkIl19LCJleHAiOjE3MzU4ODA1NjMsIm5iZiI6MTczNTg3OTk2M30._pwHVRaOlakW014x1xoWj6DvYBd_1wdGD5LkamCdsCQ&client=1f0bae29-8905-4289-a0af-6c8cf9b135e8&mode=fit","logoId":"4a28232e-7b3d-46c1-be2c-a65b4866f294","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NLSS Support Portal","sharedPortalName":"NLSS Support Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the NLSS Support Portal","sharedPortalName":"NLSS Support Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#32add9","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/33c5ff34-93ef-46b4-8d0e-125cd0d94374/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZjBiYWUyOS04OTA1LTQyODktYTBhZi02YzhjZjliMTM1ZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMzYzVmZjM0LTkzZWYtNDZiNC04ZDBlLTEyNWNkMGQ5NDM3NCI6WyJyZWFkIl19LCJleHAiOjE3MzU4ODA1NjMsIm5iZiI6MTczNTg3OTk2M30.Vd6VrVQfp3Z7DH4ygXVXJjm6km4oAEvUYMgcXCvXCC0&client=1f0bae29-8905-4289-a0af-6c8cf9b135e8&height=300&mode=fit","bannerMediaApiFileId":"33c5ff34-93ef-46b4-8d0e-125cd0d94374","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"nsc","projectId":10004,"serviceDeskId":3,"name":"NLSS Support Center","description":"<p>Welcome! You can raise a NLSS Support Center request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"29","name":"Access Card","descriptionHtml":"","callToAction":"Access Card","introHtml":"<p>Technical support for access control system</p>","icon":10520,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[11],"key":""},{"id":"39","name":"Improvement request","descriptionHtml":"","callToAction":"Improvement request","introHtml":"<p>Choose this to provide your suggestion for any improvement in NLSS product</p>","icon":10517,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[14],"key":""},{"id":"38","name":"New feature request","descriptionHtml":"","callToAction":"New feature request","introHtml":"<p>Choose this to provide your suggestion for new features in NLSS product</p>","icon":10517,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[13],"key":""},{"id":"27","name":"NLSS Cameras","descriptionHtml":"","callToAction":"NLSS Cameras","introHtml":"<p>NLSS camera technical support</p>","icon":10521,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[11],"key":""},{"id":"28","name":"NLSS Cloud Services (RMS)","descriptionHtml":"","callToAction":"NLSS Cloud Services (RMS)","introHtml":"<p>NLSS cloud service technical support</p>","icon":10519,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10519","groups":[11],"key":""},{"id":"26","name":"NLSS Gateway","descriptionHtml":"","callToAction":"NLSS Gateway","introHtml":"<p>NLSS gateway technical support</p>","icon":10522,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[11],"key":""},{"id":"40","name":"Other queries or questions","descriptionHtml":"","callToAction":"Other queries or questions","introHtml":"","icon":10517,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[15],"key":""},{"id":"37","name":"Raise licensing and billing related queries","descriptionHtml":"","callToAction":"Raise licensing and billing related queries","introHtml":"<p>Choose this for your queries on licensing or billing.</p>","icon":10517,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[12],"key":""},{"id":"36","name":"General","descriptionHtml":"","callToAction":"General","introHtml":"","icon":10480,"iconUrl":"https://nextlevelsecurity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Technical Support"},{"id":12,"name":"Licensing and billing questions"},{"id":13,"name":"Suggest a new feature"},{"id":14,"name":"Suggest Improvement"},{"id":15,"name":"Other questions"}],"orderMapping":{"14":[39],"13":[38],"11":[26,27,28,29],"15":[40],"12":[37],"3":[17,18,19,20,22,23,24,25]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NSC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZjBiYWUyOS04OTA1LTQyODktYTBhZi02YzhjZjliMTM1ZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU4ODExNjMsIm5iZiI6MTczNTg3OTk2M30.C0cm21UlM2hw9AB_U1uGy6vnxeO2s2qZTRhl1XUHOfE","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"1f0bae29-8905-4289-a0af-6c8cf9b135e8","tokenDurationInMins":20}},"sharedPortal":{"name":"NLSS Support Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nextlevelsecurity.atlassian.net/wiki","kbLinkDomainURLs":["https://nextlevelsecurity.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}